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Email Us
Send us an email and we will respond within 24 hours. Do not send account, or personally identifiable information via email.
Reach Us
Agents are available to assist you 24/7. Select from the topic list below as to the nature of your request so we can best serve you.
Accessibility & Technology
User ID/Password Help or Technical Assistance: help@vertexedgegroup.com
Hearing Impaired: We accept calls made through relay services (dial 711)
General Questions
Customer Service: services@vertexedgegroup.com
Account Issues
Accounts agents: accounts@vertexedgegroup.com
How do I reset my Username and Password?
Reset your password on our Secure Password Reset page.